Privacy Policy and Legal Notice – Madrid Tour Guide

In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation) and its implementing regulations, as well as Organic Law 3/2018 of December 5 on Data Protection and the Guarantee of Digital Rights, we provide the following information of interest regarding the processing of your personal data:

DATA CONTROLLER:

Your data will be processed by Thomas Bueser, NIF: X7208889E and address Paseo de las Delicias 104 2º A 28045 Madrid, Email: tour@madrid-tourguide.com, Telephone +34-610642579

DATA PROTECTION OFFICER:

The data controller has appointed Gestoría CIASSER, S.L. (Tax ID B28454312) as the Data Protection Officer; you may contact them at the address Av. de la Ciudad de Barcelona, 220, 28007 Madrid, or by sending an email.

PURPOSE OF PROCESSING AND LEGAL BASIS:

Thomas Bueser informs you that it will use your data solely for legitimate purposes, such as:

Fulfillment of our contractual and/or commercial relationship: your data will be processed in order to maintain and fulfill the obligations arising from our contractual and/or commercial relationship.
Compliance with legal obligations (Tax Agency, legal proceedings, etc.)
Sending informational communications regarding potential cybersecurity incidents or breaches.

For any other purpose that has been previously and expressly authorized by you, such as:

Sending commercial offers and promotions regarding our products and/or services.
For the transfer of your data to companies within the group about which we have previously informed you.
Sending offers and promotions from other companies within the group that we have previously informed you about.
To participate in the personnel selection processes conducted by this entity, if you have sent us your CV or registered for the selection processes
To create a commercial profile based on the information you provide, for the purpose of displaying or sending you personalized advertising based on your consumption habits and/or preferences. This profile may be created using cookies or by any other means. In any event, no automated decisions will be made based on this profile that would produce legal or significant effects for you.
TO WHOM WILL WE DISCLOSE YOUR DATA?:

Your data may be transferred or disclosed to entities or administrative bodies where strictly necessary to provide the contracted services or maintain the freely accepted commercial relationship; to entities or administrative bodies to which we are legally obliged to make such disclosures; and to entities or administrative bodies for which you have expressly authorized us to do so.

DATA RETENTION PERIOD:

Your data will be retained for the duration of our contractual and/or commercial relationship, for the time necessary to comply with applicable legal obligations, and for the limitation period for relevant legal actions. In any event, we will delete your data upon your request for erasure, in accordance with the terms provided by law.

YOUR RIGHTS:

You may exercise any of the following rights by sending us a written request, along with a photocopy of your ID card or passport, to the following address: Thomas Bueser, Paseo de las Delicias 104 2º A, 28045 Madrid; email: tour@madrid-tourguide.com

Information: You may ask us to inform you whether we process your personal data.

Access: You may request information regarding the personal data we have included in our files and the purposes for which they have been collected.
Rectification: You may request that we modify your personal data when it is inaccurate, as well as complete any data that is incomplete.
Erasure: You may request the deletion of your personal data when, among other reasons, you withdraw your consent and the data are no longer necessary for the purposes for which they were collected.
Objection: You may request that your personal data not be processed.
Right to Restriction: You may request the restriction of the processing of your data when any of the following conditions are met:

a) the data subject contests the accuracy of the personal data, for a period enabling the accuracy of the personal data to be verified.
b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
c) the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the establishment, exercise or defence of legal claims;
d) the data subject has objected to the processing while it is being verified whether the legitimate grounds of the controller override those of the data subject.

Right to Portability: You have the right to receive the data you have provided to us in a structured, commonly used, and machine-readable format—provided the data is processed by automated means—and to have us transmit that data to another controller.
MENORES E INCAPACES:

n the case of persons under the age of 14 or persons lacking legal capacity, consent for the processing of personal data must be granted by the parent or guardian of the minor or person lacking legal capacity.

SAFETY MEASURES:

De conformidad con la legislación vigente, Thomas bueser se obliga a implementar las medidas técnicas y organizativas que resulten necesarias en cada momento para garantizar la seguridad de sus datos y evitar su alteración, perdida o tratamiento no autorizado.

COOKIE POLICY:

Thomas Bueser uses cookies that will be stored on your computer. Cookies are small files that our computer sends to yours, but they do not provide us with any information about your name or any other personal data. The cookies we use cannot read data from your computer or read other cookies that may already be on your computer.

When a user browses our website, the hosting server automatically recognizes their computer’s IP address, the start and end times of the visit, and information regarding the sections viewed. The server requires this data to communicate and fulfill requests—enabling content to be displayed via the browser—which is why browser cookies must be enabled to use certain website services.

You can configure your browser to notify you when you receive a cookie. You can also configure your computer to block cookies, but this will prevent you from using certain website services.

LEGAL NOTICE

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the company’s identifying details are set out below.

NAME / COMPANY NAME:	Thomas bueser
NIF / CIF	X7208889E
ACTIVITY / CORPORATE PURPOSE:	Official Tourist Guide with licence
ADDRESS:	Paseo de las Delicias 104 2º A 28045 Madrid
TELEPHONE:	+34-610642579
EMAIL	tour@madrid-tourguide.com
WEBSITE:	madrid-tourguide.com

GENERAL TERMS OF USE

The purpose of this website is to provide the general public with knowledge of the activities carried out by this organization and the products and services it provides for the development of its business.

Use of any of the website’s functionalities implies express and full acceptance of the conditions set forth herein, without prejudice to any specific terms that may apply to certain services offered through the website.

The website owner reserves the right to modify and update the information contained on the website, or its configuration and presentation, at any time and without prior notice.

To ensure the information published on the web portal remains up to date, its content may be modified, corrected, removed, or added to at any time; therefore, it is advisable to verify its currency or accuracy by consulting official sources.

INTELLECTUAL AND INDUSTRIAL PROPERTY AND FRAMES

All elements comprising the website—including its structure, design, and source code, as well as the logos, trademarks, and other distinctive signs appearing therein—are the property of Thomas Bueser or his collaborators and are protected by the relevant intellectual and industrial property rights.

The images and other graphic elements contained on the website are likewise protected by the corresponding intellectual and industrial property rights.

The website owner expressly prohibits “framing” or the use by third parties of any other mechanisms that alter the design, original configuration, or content of our website.

The use of the content must comply with its specific licensing terms. Consequently, any use, reproduction, distribution, communication to the public, transformation, or any other similar or analogous activity is strictly prohibited without the prior and express authorization of the website owner.

The reproduction, in whole or in part, of the texts and content provided by the website is authorized only if each and every one of the following conditions is met:

The integrity of the content, documents, or graphics is maintained.
The website owner is expressly cited as the source and origin thereof.
The purpose and objective of such use must be compatible with the aims of the website and/or the activity of the website owner.
Commercial use is not intended; distribution, communication to the public, transformation, or decompilation are expressly prohibited.

Any other use must be expressly authorized in advance by the website owner.

With regard to references to third-party products and services, the website owner acknowledges the corresponding industrial and intellectual property rights held by their respective owners; the mere mention or appearance of such products and services on the website does not imply the existence of any rights or liability on the part of the website owner, nor does it constitute endorsement, sponsorship, or recommendation.

The website owner respects the intellectual and industrial property rights of third parties; therefore, if you believe that our website may be infringing upon your rights, please contact the website owner.

RESPONSABILITY

The website owner does not guarantee the absence of errors regarding access to the website or its content, nor that the content is up to date, although the website owner will make every effort to prevent, rectify, or update such matters where applicable.

Both access to the website and the use made of the information contained therein are the sole responsibility of the person doing so.

The website owner is not responsible for information and content stored—including, but not limited to, that found in forums, chats, blogs, comments, social networks, or any other medium allowing third parties to independently publish content on the website.

However, and in compliance with the provisions of the LSSI, the website owner makes themselves available to all users, authorities, and law enforcement agencies, actively collaborating in the removal or, where applicable, the blocking of any content that might affect or contravene national or international legislation, the rights of third parties, or public morals and public order. Should a user believe that the website contains any content that might fall into this category, we request that they contact the website owner.

The website owner accepts no responsibility for responses sent via the various email addresses listed on the website; consequently, no binding legal effect may arise from such responses under any circumstances.

LINKS OR HYPERLINKS

Links contained on our website may direct you to third-party web content. The sole purpose of these links is to facilitate your search for online resources that may be of interest to you. However, these pages do not belong to the website owner, nor does the owner review their content; consequently, the website owner assumes no responsibility for the content, information, or services appearing on such sites. These links are provided for informational purposes only and do not imply any relationship between the website owner and the individuals or entities owning such content or the sites where it is hosted. Furthermore, the website owner cannot be held responsible for the operation of the linked page or for any damages that may arise from accessing or using it.

Links to this website must comply with the following conditions:

The establishment of the link shall not imply any type of agreement, contract, sponsorship, or recommendation by Prueba, S.L. regarding the website creating the link.
The webpage on which the hyperlink is established shall not contain information with content…

that are unlawful, discriminatory, contrary to commonly accepted ethical principles, or violate public order, nor shall it contain content that infringes upon the rights of third parties.
The website owner may request the removal of a link to their website without needing to provide a reason. In such a case, the page that created the link must proceed to remove it immediately upon receiving notification from the website owner.
No responsibility is assumed, nor is any guarantee provided, regarding the clarity, accuracy, reliability, correctness, or propriety of the content or services offered by the site linked via the hyperlink. The user assumes sole responsibility for any consequences, damages, or actions arising from accessing the linked website.
The webpage containing the hyperlink may not display any trademark, trade name, logo, slogan, or other distinctive signs belonging to the website owner, except for those signs that form part of the hyperlink itself.

PROTECTION OF PERSONAL DATA

In cases where personal data is collected, processed, or stored, this will be done in accordance with the Privacy Policy published on the Website.

APPLICABLE LAW AND JURISDICTION

The law applicable in the event of a dispute or conflict regarding the interpretation of the terms comprising this Legal Notice, as well as any matter related to the services of this Portal, shall be Spanish law.